Answer “where is my order?” before anyone asks.
Trackrobin gives your customers a branded tracking page and timely shipping emails, and gives you the problem parcels first. Fair pricing with a monthly cap you set: no surprise bills.
Free plan for 25 shipments a month. Paid plans from $9.
Out for delivery
Estimated delivery: today · Updated 4 min ago
Out for delivery
Berlin · 08:12
Arrived at delivery depot
Berlin · 05:40
Handed to DHL
Frankfurt · yesterday
Everything after “Thank you for your order”
Set up in minutes, no code. Works with any Shopify theme and customer accounts.
Branded tracking page
Your logo, colours and language on your own domain. Customers look up orders by order number and email, or tracking number.
Real-time carrier updates
Status changes arrive by push within minutes, not hours, across 1,600+ carriers. Every shipment shows when it was last checked.
Shipping emails that sound like you
In transit, out for delivery, delivered, problems: a visual and HTML editor, per-language templates, open and click tracking.
Catch problems first
Stalled parcels, failed attempts and exceptions get their own tab and an alert, before the customer writes in.
Built for cross-border
Dropshipping mode hides origin cities, last-mile numbers replace first-mile codes, tracking details auto-translate.
Turns visits into sales
Product recommendations, a discount for the next order and revenue attribution show what the tracking page earns.
Also included
Estimated delivery dates (also on product pages), returns and review requests, shipping protection claims, Klaviyo, Shopify Flow, Gorgias, Zendesk, Intercom, PayPal tracking sync, Google Sheets, CSV/PDF export and an API.
Pricing you can trust
Every plan has a fixed price and a quota. Above it, extra shipments cost $0.04 each, never more than the monthly cap you choose, with alerts at 80 % and 100 %. On the free plan nothing is ever charged.
Simple plans
- Branded tracking page
- Order lookup + widget
- Real-time tracking, 1,600+ carriers
- Dropshipping mode
- Basic analytics
- Everything in Free
- Shipping emails + editor
- Custom statuses & delivery dates
- Product recommendations & discount upsell
- Shipping protection & claims
- Everything in Starter
- SMS notifications
- Auto-translated tracking details
- Pre-purchase delivery estimate
- Klaviyo, Flow, webhooks & API
- CSV & PDF export
- Remove Trackrobin branding
- Everything in Growth
- Priority support
- Custom integrations
Billed by Shopify in USD. Change or cancel any time.
Questions
Which carriers are supported?
More than 1,600 carriers worldwide, detected automatically from the tracking number. You can pin your usual carriers and fix any shipment by hand.
Will my customers still get Shopify's own emails?
Yes. By default Trackrobin leaves Shopify's “out for delivery” and “delivered” emails untouched; you decide which emails come from Trackrobin.
What happens if I go over my plan?
On paid plans extra shipments cost $0.04 each up to the monthly cap you set (you can set it to $0). On the free plan, extra shipments are simply not tracked until next month.
Where is my data stored?
On Google Cloud in the EU (Belgium). See the privacy policy for details and subprocessors.
Get started
Trackrobin is launching on the Shopify App Store soon. Write to hello@trackrobin.com for early access.